Fascinating carpet cleaning offers in Barnet are available with our professional cleaning company that serve in EN5.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
These Terms and Conditions set out the basis on which Carpet Cleaning Barnet provides professional cleaning services to residential and commercial customers. By making a booking or allowing work to commence, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.
In these Terms and Conditions, the following expressions have the meanings set out below.
Customer means the individual, business, or organisation booking cleaning services.
Company means Carpet Cleaning Barnet, the provider of the cleaning services.
Services means any carpet, upholstery, rug, mattress, or related cleaning services provided by the Company, including any additional agreed services.
Premises means the property or location where the Services are to be carried out.
Technician means any employee, contractor, or representative engaged by the Company to perform the Services.
The Company provides professional carpet and related cleaning services within its operational area. The Services will be carried out with reasonable skill, care, and diligence in accordance with industry standards and these Terms and Conditions.
The exact scope of the Services, including areas to be cleaned, type of treatment, and any additional work, will be agreed at the time of booking or on arrival at the Premises. The Company reserves the right to decline Services where conditions at the Premises make it unsafe, unlawful, or impractical to proceed.
Bookings may be made by the Customer by contacting the Company through its accepted communication channels. The Customer must provide accurate information, including the address of the Premises, type and size of areas to be cleaned, access details, and any special requirements.
All bookings are subject to availability and are not confirmed until the Company has acknowledged and accepted the booking and, where applicable, received any required deposit. The Company may request additional information or evidence, such as photos or room dimensions, in order to provide an accurate quotation.
Any quotation provided prior to inspection of the Premises is an estimate only and may be adjusted if the actual condition, size, or layout of the area differs from that described by the Customer. Any such adjustments will be communicated to the Customer before work commences.
The Customer must ensure that the Technician has safe and reasonable access to the Premises at the agreed time. This includes adequate parking or loading access where reasonably possible. Any parking charges incurred in order to perform the Services may be added to the Customer's invoice, provided they are reasonable and necessary.
The Customer must remove, or arrange for removal of, small items, breakables, valuables, and clutter from the areas to be cleaned before the Technician arrives. The Company may decline to clean areas that are obstructed, unsafe, or inaccessible.
The Customer is responsible for ensuring that electricity and, where needed, hot water are available at the Premises during the appointment. Failure to provide these may result in cancellation or rescheduling fees as described in the cancellation section.
The price for the Services will be as agreed at the time of booking or as amended with the Customer's consent following inspection of the Premises. Prices are generally based on factors such as room size, level of soiling, type of fabric or carpet, and any additional treatments requested.
Unless agreed otherwise in writing, payment is due immediately upon completion of the Services. The Company accepts various forms of payment, which will be explained at the time of booking. The Customer must ensure that they are able to make full payment on the day the Services are provided.
For certain bookings, including large or commercial projects, the Company may require a deposit or part payment in advance to secure the appointment. This will be communicated clearly at the time of booking. The Company reserves the right to withhold or postpone Services where deposits have not been received.
In the event of late payment, the Company may charge interest on overdue amounts at a reasonable rate and may take steps to recover the outstanding sums, including the use of debt collection agencies or legal proceedings, for which the Customer may be liable for associated costs.
The Customer may cancel or reschedule an appointment by giving the Company reasonable advance notice. The Company operates a fair cancellation policy to protect both the Customer and the Company's scheduling.
Where the Customer cancels or reschedules with sufficient notice, any deposits may be refunded or transferred to a new appointment date at the Company's discretion. Where short notice is given, the Company may retain part or all of any deposit or charge a cancellation fee to cover allocated time and resources.
If the Customer fails to provide access to the Premises at the agreed time, or if the Technician is unable to carry out the Services due to circumstances within the Customer's control, this may be treated as a same-day cancellation, and a fee may be charged.
The Company reserves the right to cancel or reschedule an appointment due to unforeseen circumstances, including but not limited to Technician illness, equipment failure, extreme weather, or events beyond the Company's reasonable control. In such cases, the Company will seek to offer an alternative appointment as soon as reasonably practicable.
The Customer acknowledges that results of cleaning can vary depending on the age, type, and condition of carpets and fabrics, the nature of stains, and previous treatments or damage. The Company does not guarantee the removal of all stains, odours, or marks.
The Technician will assess the carpets and fabrics before commencing work and may carry out patch tests where appropriate. If the Technician reasonably considers that cleaning may cause damage due to the condition or composition of the material, the Technician may advise against treatment or may proceed only with the Customer's consent and at the Customer's risk.
The Customer must inform the Company in advance of any known issues, such as loose seams, shrinkage risk, colour instability, previous damage, or the presence of hazards such as mould, infestations, or contamination. Failure to disclose such information may limit the Company's liability in respect of any resulting damage.
The Technician will take reasonable care when carrying out the Services at the Premises. However, the Customer is responsible for securing valuables, fragile items, and sensitive equipment prior to the appointment.
The Company operates in accordance with relevant health and safety legislation. The Customer must ensure that the Premises are safe for the Technician to work in and must immediately inform the Technician of any hazards, including loose floor coverings, exposed wiring, or other risks.
Children and pets should be kept away from work areas during cleaning and until carpets and fabrics are fully dry to avoid slips, contact with cleaning solutions, or interference with the Technician's equipment.
The Company will supply all necessary cleaning products and equipment required for the provision of the Services, unless specifically agreed otherwise. Products used are selected to be appropriate for the surfaces and conditions present, based on the Technician's professional judgement.
If the Customer requests the use of particular products or methods, this must be agreed in advance. The Company reserves the right to refuse requests that may compromise safety, effectiveness, or cause potential damage. Where the Customer insists on a non-standard product or method, any use will be at the Customer's risk.
The Company will handle and dispose of any waste generated by the cleaning process in compliance with applicable waste and environmental regulations in the United Kingdom.
Standard waste arising directly from carpet cleaning activities, such as extracted soiling and used consumables, will be managed by the Company in an appropriate and lawful manner. The Company does not provide a general waste removal service and will not remove household rubbish, bulky items, or hazardous waste unless expressly agreed in advance as an additional service.
The Customer is responsible for identifying and declaring any potential hazardous materials at the Premises. Where hazardous or regulated waste is identified, the Company may refuse to proceed with the Services or may arrange for specialist handling at additional cost to the Customer, if agreed in writing.
The Company holds appropriate insurance for its business activities. The Technician will use reasonable care to avoid damage when carrying out the Services. In the unlikely event of damage believed to be caused by the Company, the Customer must notify the Company as soon as reasonably practicable and in any event within a reasonable period after completion of the Services.
The Company's liability for loss or damage arising from the provision of the Services shall, to the fullest extent permitted by law, be limited to the value of the Services provided on the date of the incident or the amount recoverable under the Company's relevant insurance policy, whichever is greater.
The Company shall not be liable for pre-existing damage, wear and tear, or for deterioration that occurs as a result of cleaning processes carried out with reasonable skill and care. This includes, without limitation, shrinkage, colour loss, texture change, or loosening of adhesives where such risks are inherent in the item or material.
The Company will not be liable for any indirect or consequential loss, including loss of profit, loss of opportunity, or loss of enjoyment, whether foreseeable or not, arising out of or in connection with the Services.
Nothing in these Terms and Conditions shall limit or exclude the Company's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
If the Customer is dissatisfied with any aspect of the Services, the Customer should inform the Company as soon as possible so that the issue can be investigated and, where appropriate, rectified.
Where a complaint relates to the quality of cleaning, the Customer should give the Company a reasonable opportunity to re-attend the Premises and inspect or re-clean the affected areas. Failure to allow such an opportunity may limit the Company's ability to address the complaint.
The Company will handle complaints fairly and promptly and will seek to resolve matters through discussion and, where appropriate, remedial action. Any remedies offered shall be at the Company's discretion and in accordance with its legal obligations.
The Company shall not be in breach of these Terms and Conditions, nor liable for delay in performing or failure to perform any of its obligations, if such delay or failure results from events, circumstances, or causes beyond its reasonable control. This may include, but is not limited to, severe weather, strikes, accidents, public health emergencies, or disruption to utilities.
In such circumstances, the Company will endeavour to notify the Customer and to rearrange the Services as soon as reasonably practicable.
The Company may collect and process personal data relating to the Customer for the purposes of managing bookings, providing Services, processing payments, and handling enquiries or complaints. The Company will handle such information in accordance with applicable data protection laws in the United Kingdom.
The Customer's information will not be sold to third parties. It may be shared with trusted service providers where necessary for the performance of the Services or as required by law.
The Company may update or amend these Terms and Conditions from time to time to reflect changes in law, business practices, or the Services offered. Any such changes will take effect when published and will apply to future bookings.
The version of the Terms and Conditions in force at the time of the Customer's booking will generally apply to that booking, unless a change is required by law or the parties agree otherwise.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.
The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.
If any provision or part-provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court or other competent authority, that provision or part-provision shall be deemed deleted, but the validity and enforceability of the remaining provisions shall not be affected.
These Terms and Conditions, together with any written confirmation of booking or written variation agreed between the Customer and the Company, constitute the entire agreement between the parties in relation to the Services and supersede any prior discussions, correspondence, or understandings.
By proceeding with a booking and allowing the Technician to commence work, the Customer confirms that they have read, understood, and agree to be bound by these Terms and Conditions.
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